Shipping Policy
At Nagina Cotton Emporium, we strive to ensure a smooth and hassle-free shipping experience for our valued customers. Below are the details of our shipping policy:
Shipping Options
We currently offer the following shipping methods within Pakistan:
1. Standard Shipping: Delivery within 3–5 business days.
Shipping Charges
Standard Shipping:
- 250 for order of max amount 5000.
- 300 for order between 5001 & 10000.
- 400 for order between 10001 & 15000.
- Free shipping on orders above PKR 15,000.
Order Processing Time
All orders are processed within 1–2 business days.
Orders placed after 4 PM or on weekends/public holidays will be processed on the next business day.
Cash on Delivery (COD)
We offer Cash on Delivery services nationwide for added convenience.
Courier Partners
We ship through reliable courier services like TCS and Postex Couriers to ensure timely and safe delivery of your products.
Tracking Your Order
Once your order has been dispatched, you will receive a tracking number via email or SMS. Use this number to track your shipment directly on the courier partner’s website.
Delivery Locations
We deliver across Pakistan. Please ensure that your address and contact information are accurate to avoid delivery delays.
Shipping Delays
While we make every effort to deliver on time, delays may occur due to unforeseen circumstances like weather conditions, strikes, or courier service issues. In such cases, we will notify you promptly.
Returns and Exchanges
If your order arrives damaged or incorrect, please refer to our Return and Exchange Policy for instructions on how to initiate a claim.
Customer Support
For any shipping-related inquiries, please contact our customer support team at 923232518947
We are committed to providing you with a seamless shopping experience. Thank you for choosing Nagina Cotton Emporium!